Revenue Operations Systems & Data Manager
Overview
The Revenue Operations Systems & Data Manager plays a pivotal role in ensuring the integrity, usability, and optimization of core go-to-market systems. With primary ownership of Salesforce Service Cloud and Pardot (Marketing Cloud), this role also serves as the steward of data across the Revenue and Customer organizations.
Acting as a trusted partner to Marketing and Customer teams—and collaborating closely with Sales and Finance—you’ll ensure that systems, integrations, and data empower strategic decision-making, customer insight, and operational efficiency. You’ll join a collaborative team that thrives on improving processes, building scalable infrastructure, and driving growth through data-driven insights.
Key Responsibilities
Salesforce Service Cloud & Pardot System Ownership
- Serve as the primary owner and administrator for Salesforce Service Cloud and Pardot, managing configuration, customization, and ongoing enhancements.
- Translate business requirements into scalable, efficient solutions that align with revenue and customer processes.
- Oversee system performance, integrations, security, and user access, while driving user adoption and best practices.
- Collaborate with IT and RevOps colleagues to ensure seamless system connectivity and data flow across the go-to-market tech stack.
Data Governance & Quality Management
- Define, implement, and enforce data quality standards, policies, and best practices across Salesforce, Pardot, and related tools.
- Monitor and maintain data hygiene, launching initiatives to improve completeness, accuracy, and usability.
- Manage data enrichment and validation tools (e.g., Dun & Bradstreet) to ensure data integrity across all systems.
- Partner with cross-functional teams to ensure compliance with data privacy and security regulations (e.g., GDPR).
Other responsibilities
- Own the technical integration and ongoing optimization of Dreamdata, ensuring seamless data flow between marketing platforms and Salesforce to enable accurate attribution, campaign performance tracking, and full-funnel visibility.
- Partner with Customer Success and Sales to ensure alignment of customer lifecycle data and reporting.
- Support the development of dashboards, reporting frameworks, and insights that guide leadership decisions.
About You
You will thrive in this role if you:
- Have strong technical and administrative expertise in Salesforce Service Cloud and Pardot (Marketing Cloud).
- Are passionate about data accuracy, integrity, and governance, with a keen eye for process improvement.
- Bring a collaborative mindset and can translate technical solutions into business impact.
- Enjoy working cross-functionally to solve problems and create clarity from complexity.
- Have knowledge or experience with Dreamdata (or similar attribution platforms) to connect marketing data to revenue insights.
Preferred Qualifications
- Hands-on experience managing Salesforce and Pardot, including automation, data management, and integrations.
- Proficiency with reporting tools, data enrichment platforms, and RevOps processes.
- Drive and work with project management with professional communication skills.
- Salesforce Administrator or Pardot Specialist certifications are a plus.
- Proficient in business English; fluency in any Nordic language is an advantage.
Arbetsplats & kultur
På Hypergene vill vi utmana och utveckla allt vi gör. Det gäller både vår produkt och hur vi ser på oss själva som företag och arbetsgivare.
Vi tror på förändring genom mod och samarbete – att våga testa nya vägar och att göra det med stöd av varandra.
Med det tankesättet har vi byggt ett företag där vi bryr oss om varandra och våra kunder, ett företag som är i stark tillväxt sedan många år tillbaka.
Om Hypergene
Hypergene is a Swedish SaaS company with over 20 years of experience and 600+ customers in the Nordic region. We have 250+ employees and are located in Sweden, Finland and Norway. Our solutions are used in both the public and private sectors. Since 2023, we are part of Thoma Bravo, one of the world's leading software investors.
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